Privacy Policy
Privacy Policy
Effective Date: 20th January 2025
Welcome to the privacy policy of Watches of Wales Ltd (“we,” “our,” or “us”). This policy explains how we collect, use, share, and protect your personal information when you use our website, https://competition.watchesofwales.co.uk/ (“the Site”).
By using the Site, you agree to the practices described in this privacy policy. If you have any questions, please contact us at [email protected] or via telephone at 029 2023 3691.
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Information We Collect
We collect the following types of personal data when you interact with our Site:
- Identity Information: Name, age (you must be 18 or older to enter competitions).
- Contact Information: Email address, phone number, and postal address.
- Technical Data: Cookies and tracking information (e.g., through Google Analytics, Meta Pixel, Klaviyo Pixel, and Google Ads Pixel).
- Transaction Data: Information provided to process competition entries and payments (e.g., via PayPal and Cashflows).
We do not collect sensitive personal data (e.g., health or government-issued identification numbers).
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How We Collect Data
We collect your data through the following means:
- Forms: Data you provide during registration, ticket purchase, or when submitting free postal entries.
- Cookies: Cookies and similar technologies used for analytics and marketing (see Section 7 for more details).
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Purpose of Data Collection
We collect and process your data for the following purposes:
- To manage competition entries and notify winners.
- To fulfill orders, including processing payments.
- For marketing and analytical purposes to improve our services and user experience.
- To publish entrants lists and conduct fair draws via a third-party service, random.org.
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Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfill competition entries, process payments, and determine winners.
- Consent: For analytics and marketing purposes where you have provided consent.
- Legitimate Interests: To improve our services and protect the security of our platform.
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Data Sharing
We share your personal data with the following third parties:
- Payment Processors: PayPal and Cashflows, for secure payment processing.
- Third-Party Draw Service: random.org, for publicly accessible competition draws.
- Analytics and Marketing Providers: Google Analytics 4, Meta Pixel, Klaviyo, and Google Ads Pixel, for tracking and marketing purposes.
We do not share your personal data with any other third parties, nor do we transfer your data outside the UK.
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Data Retention
We retain your data:
- Indefinitely, as competition entrant data may be publicly available on random.org.
- For marketing purposes until you unsubscribe from our communications or request deletion.
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Cookies and Tracking Technologies
We use cookies for the following purposes:
- Strictly Necessary Cookies: To ensure the Site functions correctly.
- Analytical Cookies: To monitor and improve site performance.
- Marketing Cookies: To deliver personalized advertisements.
At present, we do not offer a cookie preference management system. By using the Site, you consent to the use of cookies.
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Security Measures
We take your data security seriously and have implemented measures including:
- Encryption of sensitive data.
- Restricted access to personal data.
- Regular cybersecurity audits and protocol updates.
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Your Rights
As a user, you have rights under the GDPR and UK GDPR, including:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, where applicable.
- Restriction: Request restriction of processing your data.
- Objection: Object to processing for certain purposes, such as direct marketing.
- Portability: Request a copy of your data in a structured format.
- Complaint: Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.
To exercise these rights, contact us at [email protected].
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Updates to This Policy
We may update this policy from time to time. Changes will be notified to you via email or posted on the Site. Please review the policy regularly to stay informed.
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Contact Us
For privacy-related questions or concerns, please contact:
Watches of Wales Ltd
Unit 12B & 12C, Junction Industrial Estate
Pontyclun CF72 9ES
Email: [email protected]
Phone: 029 2023 3691
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Thank you for trusting Watches of Wales Ltd. Your privacy is important to us!